Privacy Policy: Protecting Your Personal Health Information at Rev(iv)e

Last Updated: May 8, 2025

This Privacy Policy describes how Revive IV Therapy and Shot Bar (“we,” “us,” or “our”) collects, uses, and shares personal information of users (“you” or “users”) of our website, https://www.reviveivdrips.com/ (the “Website”).

1. Information We Collect

We may collect the following types of personal information:

  • Information You Provide Directly:

    • Contact Information: Name, email address, phone number, address, when you contact us through our website or book an appointment.

    • Appointment and Service Information: Details about the services you request or receive, appointment dates and times, and any health-related information you provide during the booking or consultation process (this information is handled with extra care and in compliance with applicable healthcare privacy laws).

    • Payment Information: Credit card details or other payment information when you make a payment for our services (this information is typically processed by secure third-party payment processors, and we may only retain limited transaction details).

    • Communications: Records of your correspondence with us, including emails and online forms.

    • Marketing Preferences: Your preferences for receiving marketing communications from us.

  • Information We Collect Automatically:

    • Log Data: Your IP address, browser type, operating system, referring website, pages you visited on our Website, and the dates/times of your visits.

    • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activity on our Website. This helps us analyze website traffic, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.  

2. How We Use Your Information

We may use your personal information for the following purposes:  

  • Providing and Managing Services: To schedule and manage your appointments, provide the IV therapy and shot bar services you request, and communicate with you about your appointments.

  • Customer Support: To respond to your inquiries, provide assistance, and address any issues you may have.

  • Payment Processing: To process payments for our services.

  • Communication and Marketing: To send you appointment confirmations, service updates, promotional materials, and other information that may be of interest to you (where permitted by law and in accordance with your preferences). You can opt-out of receiving marketing communications at any time.

  • Improving Our Website and Services: To analyze website usage, understand user behavior, and improve the content, functionality, and user experience of our Website and services.

  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.  

  • Security: To protect the security and integrity of our Website and services, and to prevent fraud and unauthorized access.

3. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: Third-party companies and individuals who provide services on our behalf, such as website hosting, payment processing, email marketing, and analytics. These service providers are contractually obligated to protect your information.  

  • Healthcare Professionals: When necessary to provide you with our services, we may share relevant health-related information with our medical professionals (this will be done in accordance with applicable healthcare privacy laws).

  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the acquiring entity.  

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.  

  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  

4. Your Choices and Rights  

You may have certain rights regarding your personal information, depending on your location and applicable law. These rights may include:

  • Access: The right to request access to the personal information we hold about you.

  • Correction: The right to request that we correct any inaccurate or incomplete personal information.  

  • Deletion: The right to request the deletion of your personal information (subject to certain exceptions).  

  • Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.  

  • Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.  

  • Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.  

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.  

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

6. Data Retention  

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

7. Children’s Privacy

Our Website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child without parental consent, please contact us immediately, and we will take steps to delete such information.  

8. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.  

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any updates.  

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:  

RevIVe IV Therapy and Shot Bar, 830 Ewelling Ln, New Braunfels, TX 78130, (210)- 998-8927.

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